We are strongly committed to protecting the privacy of your Personal Information. The policies below are applicable to the https://pristinefinefoods.com/ website and all of its subdomains such as https://turkishmart.ca, including but not limited to https://pristinefinefoods.com/ (collectively, referred to as the “Website”). The Website is operated by us, Pristine Fine Foods Limited (“we” and “us”), a company with limited liability situated in and operating under the laws of Ontario, Canada.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through the Website and, where applicable, through the Website’s Customer Service Department in connection with this Website, and do not necessarily reflect our practices with respect to information gathered through other Websites that we operate or through other off-line means.

By visiting our Website, you are accepting the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our Website and our affiliate sites following the posting of changes these terms will mean you accept those changes.

If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by telephone at 416-259-3737 or by email info@pristinefinefoods.com


Personal Information

We collect and store information that you enter into this Website or that you provide through our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, and survey data. Some or all of this information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations, and to provide customer service. Registration may be required and Personal Information may also be collected in certain portions of the Website in which you specifically and knowingly provide such information. Some of this information also may be used to contact you about sales, new products, special offers, and new Website features, unless you have opted to not receive promotional communications in connection with the Website. Your Personal Information may be used by our marketing partners in an aggregate form. Note, we do not regularly contact our customers through the use of their Personal Information to share promotional information without their consent. Users of our Website need to actively indicate their willingness to regularly receive said promotional information, and may contact us at 416 259-3737 or by email (info@pristinefinefoods.com) to change their preferences or withdraw their consent.


When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Transactional Partners

From time to time we may share non-personal information with our partners and others. Examples of such non-personal information include the number of users who visit the Website during a specific time period or purchased a specific product through the Website. This information generally is shared in an aggregated form.

We are committed to maintaining a premier position on the Internet. As our Website continues to develop, we may add new services and features to our Website. In the event that these additions affect our Privacy Policy, this document will be updated appropriately. We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy each time you use our Website in case you missed our notice of changes to the Privacy Policy.

Questions regarding this statement should be directed to the Customer Service department at info@pristinefinefoods.com or call 416-259-3737. Customer Service representatives are available to assist you Monday through Friday from 9:00am to 5:00pm EST.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the credit card information is destroyed instantly after your transaction to pay for your orders placed by phone.